Processing times
In-stock catalog items are typically prepared after payment is confirmed. Custom pieces require additional design, approval, and production time before shipping.
Estimated timelines are shared during checkout or consultation and may vary based on materials, complexity, and workload.
Shipping methods and regions
Available shipping methods and destinations depend on your checkout region and carrier options configured for the store.
You are responsible for providing a complete and accurate shipping address.
Tracking and delivery
When tracking is available, we will share tracking details after the order ships.
Delivery times are estimates provided by carriers and are not guaranteed unless explicitly stated at checkout.
Risk of loss
Title and risk of loss pass to you upon delivery to the carrier, unless otherwise required by applicable law or a specific written agreement.
Questions about this policy? Contact us.