Policies

Terms of Service

These terms govern your use of our website, catalog purchases, and custom jewelry services.

Last updated: July 31, 2026

Using our site

By accessing or using this website, you agree to these Terms of Service. If you do not agree, please do not use the site.

You agree to provide accurate information when creating an account, placing an order, or submitting a consultation request.

Products and custom work

Product availability, pricing, materials, and lead times may change. Custom pieces are made to order based on agreed design details, materials, and approvals.

Images on the site are for presentation and may differ slightly from finished pieces due to materials, lighting, and handcrafted variation.

Orders and payment

Placing an order constitutes an offer to purchase. We may accept, decline, or cancel orders due to stock, pricing errors, suspected fraud, or other reasonable business reasons.

Payment is processed through our checkout providers. You are responsible for providing valid payment information.

Limitation of liability

To the fullest extent permitted by law, II Gen Jewelry is not liable for indirect, incidental, or consequential damages arising from your use of the site or products.

Nothing in these terms limits rights that cannot be waived under applicable law.

Changes

We may update these terms from time to time. Continued use of the site after changes are posted means you accept the updated terms.

Questions about this policy? Contact us.